Our History

close up of landscaped waterfall and pool

Close up of waterfall

Like a lot of things in life, Alan got into the pool and spa business by pure chance. After graduation he took a job with Terry Howald Pools in Kitchener. Pool and spa repair and installation soon became his life’s passion and he worked his way up to foreman.

After 25 years of first-hand experience, Al, with his wife and partner Kristy, decided to start his own pool and spa business in 2005. They relocated to Wellesley ON and from there they service all of Waterloo Region and the surrounding area.

Kristy manages the administrative side of Pro Pool & Spa Ltd., bringing to it her many years of background in commercial banking.

30 years of experience using state-of-the-art equipment creates an outstanding-service.

Those twin pillars of excellence — experience and state-of-the-art equipment — are precisely the building blocks on which Pro Pool & Spa Ltd. was built and continues to deliver fine workmanship.

Al and Kristy are not the type of people to rest with what they know. They continue to upgrade their knowledge of the business through training in the latest in technology and design.

“I’ve taken various training courses and obtained numerous certificates in pool and spa repair and installation,” says Alan. He is also fully trained in the repair and retro-fitting of older pools.

Customer satisfaction is important to Al and Kristy and they are proud of the personalized service they offer and the number of people who continue to rely on their expertise to install and maintain their pool or spa.